Legacy of Customer Service Excellence

Mariner has enjoyed consistent growth and profitability since its launch in 2003, expanding from 5 people to 110+ personnel. 
 
The founders of Mariner Partners came from NBTel management, employed in key leadership roles including CEO, CIO, CTO and Marketing management.  During a time when NBTel was legendary for its focus on customer service excellence and service innovation, the founders gained critically important experience in development, operations and management of information-intensive processes and solutions in a large, yet innovative enterprise.   In keeping with NBTel’s customer service culture, Mariner Innovations collaborates with customers to create competitive advantage through strategy and technology,  building interdependent relationships that ensure long term sustainability and growth.
 
Prior to working with Mariner Innovations, the founders were intimately involved in launching IT start-ups such as Genesys Canada, iMagicTV, Innovatia, Q1Labs, Brovada, Radian6, Shift Energy and others.  Mariner conceived and launched PropellCT (2004) to spur a cluster of IT start-ups and partnerships to build IP creation and commercialization capabilities in the province of New Brunswick.